STEP-BY-STEP PLAN DESIGN THROUGH LEAP™ BY DISCOVERY BENEFITS
LEAP™, our own technology platform, makes plan setup during onboarding faster and easier than ever before. Through a suite of essential apps, you design your plans and can track progress to completion. After you submit the design guide, our team efficiently completes plan setup.
INFORMATION AT YOUR FINGERTIPS
We give you access to an abundance of tools and resources that will be helpful to both you and your participants. We even cater our resources to different learning types, offering everything from guides and calculators to videos and self-help articles. See what’s available by checking out our Discovery Answers™ knowledgebase.
Fast Answers to Questions
You want your questions resolved quickly. Discovery Answers™ lets you instantly search a robust knowledgebase of information to find answers to your most pressing plan administration questions. Or, if you'd rather seek answers from one of our team members, use the online case submission tool within Discovery Answers™ to immediately route your question to an expert.
Our renewal process is simple. If you don't have changes from one year to the next, you can automatically renew your benefits plans. Or, if you do have changes, our process provides pre-populated, step-by-step design guides through LEAP™ so you only have to communicate what's changing from one year to the next. We also send reminders of your renewal milestones to keep timelines on track, offering an easy upload capability for electronic submission of COBRA rate change information and a case management system that routes questions to experts for fast resolution.