Discovery Benefits is the industry-leader in non-COBRA, employer-directed custom billing and payment processing services.
Some of the Custom Billing services Discovery Benefits provides include:
- Retiree Billing
- Leave of Absence/FMLA Billing
- Loan Repayment Invoicing (401K, etc)
- Disability Billing
Our system flexibility also allows for other non-employer custom billing services, such as church tithing or automobile loan repayments.
We make it simple by providing:
- Welcome letters and payment coupons to all participants/members. Automated ACH and online bill pay is also available.
- Online access for both the employer and participant/member, as well as a toll-free number and email address for questions.
- Real-time reporting.
- Images of all participant communications.
- Enrollment and termination with any applicable insurance carriers, as well as a termination letter to the participant/member.