Discovery Benefits
FSA • HSA • HRA • COBRA • Transportation
Find fast answers to your questions.
All FAQs
FAQs for FSA
FAQs for HSA
FAQs for HRA
FAQs for COBRA
FAQs for Transportation
Where do I send my documentation?
How can an employer view participant information?
How are refunds handled? How is money applied?
How does WiredCommute work?
What happens if a participant can't find their parking provider in WiredCommute?
What are Commuter Check Vouchers for Mass Transit?
What if the employer chooses to contributes to the benefit?
Why should our employees participate in WiredCommute?
What is the maximum amount employees can have deducted pre-tax to put toward their mass transit and parking costs?
What is cut off date for ordering transit and parking passes?
What happens if a participant order is over the IRS max of $230?
What type of products can participants purchase through WiredCommute?
What if the employer provides Discovery Benefits with pre-tax dollars remaining from their prior Transportation Benefits administrator?
What happens if a participant's pass does not arrive in the mail?
How does an employer communicate that a participant has terminated?
What are other alternatives if a parking provider does not join WiredCommute?
Once the order cutoff date has occurred, how is participant order information communicated to the employer?
How can participants make changes to their personal account information?
Why should I participate in WiredCommute?
What are Commuter Checks for Parking?
How are the Transportation Fringe Benefits orders funded? How is the employer notified?
What can an employer do with TSA forfeiture dollars (if applicable)?
What happens if a participant can?t find their transit authority in WiredCommute?
How can participants make changes to their order information?
When are mass transit and parking orders mailed?
What should a participant do if their pass arrives after they have purchased a replacement pass?
What do employers typically experience for tax savings by offering a Transportation Fringe Benefit?
How do participants use the Commuter Check Card Personalized MasterCard?
How does Direct Pay for parking work?
How do participants order a Smart Card in WiredCommute for mass transit expenses?
What if my direct deposit is rejected by my bank?
What is a Bicycle Commuting Reimbursement Benefit?
When can I enroll in a Transportation Plan?
What is WiredCommute?
How do I access the online ordering system WiredCommute and order transit and parking passes?
What is the IRS Readily Available Rule?
What happens when there is a fare increase?