Why do I need to complete an Authorization Representative Form for my spouse to call you about my account?

HIPAA (the Health Insurance Portability and Accountability Act) has changed the way we share information. We no longer share balances, claims, or payments with spouses or anyone else without a signed authorization form from you. This form must be completed each year in accordance with HIPAA regulations. If you decide you want us to share
information with someone, simply complete the Authorized Representative Form (available under printable forms on our Web site) and send it to us. The authorization is in effect for one year, unless we receive a written request from you to terminate the authorization.

« return